Terms & Conditions

The following terms are used in these general terms and conditions:

• aService provider: Henskens-Tech, represented by Peter Henskens, located in Dessel, Belgium
• bClient: the natural person or legal entity entering into an agreement with Henskens-Tech
• cAgreement: any arrangement between Henskens-Tech and the client regarding the services to be provided
• dServices: all work commissioned, including web development, backend development, AI solutions, and consultancy
• eDeliverables: all results of the services, such as designs, documentation, and applications

All quotations from Henskens-Tech are non-binding and valid for 30 days, unless otherwise stated.

• aAgreements are established through written confirmation by both parties (including email)
• bThe quotation describes the scope, timeline, and costs of the project. Work outside the scope will be quoted separately
• cChanges to the assignment are documented in writing and may lead to adjustments in price and timeline
• dIn case of cancellation by the client after agreement, costs already incurred and hours worked are due

All quoted prices are exclusive of VAT (21%), unless otherwise stated.

• aHourly rates and project prices are agreed upon in advance in the quotation
• bInvoicing is done monthly or per project milestone, as agreed
• cPayment must be made within 30 days of the invoice date, unless otherwise agreed
• dIn case of late payment, Henskens-Tech is entitled to charge the statutory commercial interest rate
• eHenskens-Tech reserves the right to suspend work in case of non-payment

Henskens-Tech will execute the assignment to the best of its knowledge and ability, in accordance with the requirements of good workmanship.

• aHenskens-Tech has an obligation of effort, not of result, unless explicitly agreed otherwise
• bStated delivery times are indicative. Exceeding them does not entitle the client to compensation or termination
• cThe client provides all necessary information, materials, and system access in a timely manner
• dHenskens-Tech may engage third parties for the execution of the assignment

The intellectual property of the deliverables is arranged as follows:

• aAll source code and intellectual property of the developed software remains the property of Henskens-Tech at all times. After full payment, the client obtains a right of use for the delivered application
• bHenskens-Tech retains full rights to all source code, tools, frameworks, libraries, and components developed before or during the project
• cHenskens-Tech may use the completed work for portfolio and reference purposes, unless otherwise agreed in writing
• dLicenses of third-party software and services used remain subject to their own license terms

Both parties are obligated to maintain confidentiality of all confidential information obtained in the context of the agreement.

• aConfidential information includes business data, technical specifications, source code, business strategies, and client data
• bThe confidentiality obligation applies indefinitely, including after termination of the agreement
• cExcluded is information that is publicly known, independently developed, or must be disclosed by law

The liability of Henskens-Tech is limited to the amount paid out under the professional liability insurance in the case in question, or in the absence thereof, to the invoice amount of the relevant assignment.

• aHenskens-Tech is not liable for indirect damage, consequential damage, lost profits, or loss of data
• bHenskens-Tech is not liable in cases of force majeure, including power outages, internet disruptions, natural disasters, or pandemics
• cThe client is responsible for making backups of their own data and systems
• dClaims for damages must be reported in writing within 30 days of discovery

Henskens-Tech provides warranty on the delivered services under the following conditions:

• aDuring 30 days after delivery, bugs that are demonstrably the result of development errors will be fixed free of charge
• bThe warranty covers exclusively the agreed functionality as described in the agreement
• cExcluded from warranty are problems caused by modifications by third parties, incorrect use, or software/hardware not supplied by Henskens-Tech
• dMaintenance contracts are agreed upon separately and include hosting, updates, monitoring, and support

The agreement can be terminated under the following conditions:

• aBy mutual consent, with written confirmation from both parties
• bBy giving notice with a 30-day notice period, unless otherwise agreed
• cIn case of a material breach that has not been remedied within 14 days after written notice of default
• dIn case of bankruptcy, suspension of payment, or business cessation of either party
• eUpon termination, all outstanding invoices become immediately due and services already delivered will be invoiced

Belgian law applies to all agreements between Henskens-Tech and the client.

• aDisputes are preferably resolved through mutual consultation
• bIf consultation does not lead to a solution, parties may choose mediation
• cDisputes that are not resolved through consultation or mediation will be submitted to the competent court of Turnhout

Do you have questions about these terms and conditions? Please contact us: